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In Audio Production, Voiceovers by Ashleigh Mac

Why is the voiceover industry changing? Better change with it.   As a true VO person, owner of voices.com.au  I try to keep up with articles on the web about Australian Voiceover subjects. One of my favourite places is voiceovers.asia, often some very wise words come out of this site. Ever since the “pizza oven syndrome” hit the voiceover industry …

Don’t throw away your old phone.

In Audio Production, On Hold, Phone Systems by Ashleigh Mac

What will the NBN mean for my old phone system. New technology like the NBN and VOIP phones bring new fears. Will this new system be mandatory and will it cost me a fortune. Relax. It’s not a scary as you thought and there is a small piece of tech that could save you lots of dollars. Going NBN is …

Why do I need a good “messages on hold”?

In Audio Production, On Hold, Voiceovers by Ashleigh Mac

In the business world it’s a common practice to put the customers on hold. This is because of the hectic business activities; a person has to deal with multiple customers at the same time for which he has to put other people on hold. This can be very frustrating for a customer, according to a research customer usually hang up …

Which voice for my Telephone on Hold?

In Audio Production, On Hold, Voiceovers by Ashleigh Mac

How do you decide if you should be using a male or female voice on my Telephone on Hold? Should it be a young girl or an older man on my telephone on hold? It’s often about variety. First, think about your business and the image you want to portray on your telephone on hold message.  What do you do? …

Writing the best on hold messaging script.

In Audio Production, On Hold, Voiceovers by Ashleigh Mac

Having problems writing your on hold messaging script? It’s the most common question I get asked by customers wanting an on hold message for their business. What do I say? Well here is a list of tips to make the job of writing an on hold messaging script a whole lot easier. 1. Make a laundry list of the most …