In the business world it’s a common practice to put the customers on hold. This is because of the hectic business activities; a person has to deal with multiple customers at the same time for which he has to put other people on hold. This can be very frustrating for a customer, according to a research customer usually hang up …

How do you decide if you should be using a male or female voice on my Telephone on Hold? Should it be a young girl or an older man on my telephone on hold? It’s often about variety. First, think about your business and the image you want to portray on your telephone on hold message.  What do you do? …